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IT Solutions Technician (V1.1)

Live Session Recordings (ITS)


Description
(althaus) Live Session Recordings from weekly interactive training sessions delivered by the althaus digital team. You can re-visit this module at any point to access learning content and session recordings from your past live sessions.
Content
  • Live Sessions Welcome Meetings
  • IT Solutions - Welcome Meeting (06/06/25)
  • Stakeholder Communication And Management
  • Effective Communication - Recording (10/06/25)
  • Effective Communication - Presentation
  • Effective Communication - Kahoot
  • Effective Communication - Padlet
  • Stakeholder Management - Recording (17/06/25)
  • Stakeholder Management - Presentation
  • Stakeholder Management - Kahoot
  • Vendor Support Documentation
  • Vendor Documentation - Recording (24/06/25)
  • Vendor Documentation - Presentation
  • Vendor Documentation - Kahoot
  • Ticketing Systems - Recording (01/07/25)
  • Ticketing Systems - Presentation
  • Ticketing Systems - Kahoot
  • Infrastructure and Architecture
  • Operating Systems - Recording (08/07/25)
  • Operating Systems - Presentation
  • Operating Systems - Padlet
  • Operating Systems - Kahoot
  • Applications, Web Apps & APIs - Recording (15-07-25)
  • Applications, Web Apps and APIs - Presentation
  • Applications, Web Apps and APIs - Kahoot
  • Hardware Configurations - Recording (22/07/25)
  • Hardware Configurations - Presentation
  • Hardware Configurations - Padlet
  • Hardware Configurations - Kahoot
  • Component Parts and Peripherals - Recording (29/07/25)
  • Component Parts and Peripherals - Presentation
  • Component Parts and Peripherals - Padlet
  • Component Parts and Peripherals - Kahoot
  • Maintenance Strategies
  • Solution Methodology
  • Data Concepts
  • Network Concepts
  • Cloud Computing
  • Testing
  • Cyber Security Concepts
  • Change Management
  • Legislation, Policies and Standards
  • Health and Safety
  • Green IT Concepts
  • Emerging Technologies
  • Presenting Technical Information
  • Careers Education Information Advice and Guidance (CEIAG)
  • CompTIA ITF+
Completion rules
  • All units must be completed
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