IT Solutions Technician (V1.1)

Live Session Recordings (ITS)


Description
(althaus) Live Session Recordings from weekly interactive training sessions delivered by the althaus digital team. You can re-visit this module at any point to access learning content and session recordings from your past live sessions.
Content
  • Live Sessions Welcome Meetings
  • IT Solutions - Welcome Meeting (06/06/25)
  • Stakeholder Communication And Management
  • Effective Communication - Recording (10/06/25)
  • Effective Communication - Presentation (10/06/25)
  • Effective Communication - Kahoot
  • Effective Communication - Padlet
  • Stakeholder Management - Recording (17/06/25)
  • Stakeholder Management - Presentation (17/06/25)
  • Stakeholder Management - Kahoot
  • Vendor Support Documentation
  • Vendor Documentation - Recording (24/06/25)
  • Vendor Documentation - Presentation
  • Vendor Documentation - Kahoot
  • Infrastructure and Architecture
  • Maintenance Strategies
  • Solution Methodology
  • Data Concepts
  • Network Concepts
  • Cloud Computing
  • Testing
  • Cyber Security Concepts
  • Change Management
  • Legislation, Policies and Standards
  • Health and Safety
  • Green IT Concepts
  • Emerging Technologies
  • Presenting Technical Information
  • Careers Education Information Advice and Guidance (CEIAG)
  • CompTIA ITF+
Completion rules
  • All units must be completed