Information Communication Technician

(Node4) Live Session Recordings (ICT)


Description
(althaus) Live Session Recordings from weekly interactive training sessions delivered by the althaus digital team. You can re-visit this module at any point to access learning content and session recordings from your past live sessions.
Content
  • Welcome Meeting
  • Node4 ICT - Apprenticeship Welcome Meeting Recording (02/07/24)
  • Node4 ICT - Apprenticeship Welcome Meeting Presentation
  • Node4 ICT - Face to Face Training Guide and Expectations
  • Portfolio Guidance
  • ICT Portfolio Guidance Session - Recording (11/09/24)
  • ICT Portfolio Guidance Session - Presentation
  • ICT Portfolio Project Guidance - Support Technician
  • Supporting a Customer Base
  • Stakeholder Communication - Recording (24/10/24)
  • Stakeholder Communication - Presentation
  • Stakeholder Communication - Padlet
  • Stakeholder Communication - Kahoot
  • Stakeholder Management and Requirements - Recording (31/10/24)
  • Stakeholder Management and Requirements - Presentation
  • Stakeholder Management and Requirements - Kahoot
  • Vendor Support Documentation
  • Vendor Documentation - Recording (31/07/24)
  • Vendor Documentation - Recording (06/11/24)
  • Vendor Documentation - Recording (25/04/25)
  • Vendor Documentation - Presentation
  • Vendor Documentation - Kahoot
  • Ticketing Systems - Recording (07/08/24)
  • Ticketing Systems - Recording (13/11/24)
  • Ticketing Systems - Recording Pt1 - (06/05/25)
  • Ticketing Systems - Recording Pt2 - (06/05/25)
  • Ticketing Systems - Presentation
  • Ticketing Systems - Padlet
  • Ticketing Systems - Kahoot
  • Organisational Policies - Recording (21/08/24)
  • Organisational Policies - Recording (20/11/24)
  • Organisational Policies - Recording (13/05/25)
  • Organisational Policies - Presentation
  • Organisational Policies - Kahoot
  • Network Concepts
  • Purpose of Networks - Recording (28/08/24)
  • Purpose of Networks - Recording (27/11/24)
  • Purpose of Networks - Recording (20/05/25)
  • Purpose of Networks - Presentation
  • Purpose of Networks - Kahoot
  • OSI Model - Recording (04/09/24)
  • OSI Model - Recording (04/12/24)
  • OSI Model - Presentation
  • OSI Model - Kahoot
  • LANs and WANs - Recording (19/09/24)
  • LANs and WANs - Recording (12/12/24)
  • LANs and WANs - Recording (03-06-25)
  • LANs and WANs - Presentation
  • LANs and WANs - Padlet
  • LANs and WANs - Kahoot
  • Routing Protocols - Recording (25/09/24)
  • Routing Protocols - Recording (08/01/25)
  • Routing Protocols - Presentation
  • Routing Protocols - Kahoot
  • Routing Protocols - Padlet
  • Ports and Protocols - Recording (02/10/24)
  • Ports and Protocols - Recording (15/01/25)
  • Ports and Protocols - Recording (17/06/25)
  • Ports and Protocols - Presentation
  • Ports and Protocols - Padlet
  • Ports and Protocols - Kahoot
  • Cabling and Connectivity - Recording (09/10/24)
  • Cabling and Connectivity - Recording (22/01/25)
  • Cabling and Connectivity - Presentation
  • Cabling and Connectivity - Kahoot
  • Cabling and Connectivity - Padlet
  • Network Devices - Recording (16/10/24)
  • Network Devices - Recording (29/01/25)
  • Network Devices - Presentation
  • Network Devices - Kahoot
  • Network Devices - Padlet
  • Configuring Networks - Recording (23/10/24)
  • Configuring Networks - Recording (05/02/25)
  • Configuring Networks - Presentation
  • Configuring Networks - Kahoot
  • Network Addressing and Numerical Skills
  • Numerical Skills - Recording (30/10/24)
  • Numerical Skills - Recording (12/02/25)
  • Numerical Skills - Presentation
  • Numerical Skills - Kahoot
  • Network Addressing - Recording (06/11/24)
  • Network Addressing - Recording (19/02/25)
  • Network Addressing - Presentation
  • Network Addressing - Padlet
  • Network Addressing - Kahoot
  • Virtualisation
  • Principles of Virtualisation - Recording (13/11/24)
  • Principles of Virtualisation - Presentation (13/11/24)
  • Principles of Virtualisation - Recording (05/03/25)
  • Principles of Virtualisation - Presentation (05/03/25)
  • Principles of Virtualisation - Padlet
  • Principles of Virtualisation - Kahoot
  • Deploying Virtualisation - Recording (20/11/24)
  • Deploying Virtualisation - Presentation (20/11/24)
  • Deploying Virtualisation - Recording (12/03/25)
  • Deploying Virtualisation - Presentation (12/03/25)
  • Deploying Virtualisation - Kahoot
  • Cloud Computing
  • Cloud Computing Concepts - Recording (27/11/24)
  • Cloud Computing Concepts - Presentation (27/11/24)
  • Cloud Computing Concepts - Recording (20/03/25)
  • Cloud Computing Concepts - Presentation (20/03/25)
  • Cloud Computing Concepts - Padlet
  • Cloud Computing Concepts - Kahoot
  • Provisioning Cloud Services - Recording (04/12/24)
  • Provisioning Cloud Services - Presentation (04/12/24)
  • Provisioning Cloud Services - Presentation (26/03/25)
  • Provisioning Cloud Services - Kahoot
  • Operating Systems and Hardware
  • Operating Systems - Recording (12/12/24)
  • Operating Systems - Presentation (12/12/24)
  • Operating Systems - Kahoot
  • Operating Systems - Padlet
  • Hardware Configurations - Recording (18/12/24)
  • Hardware Configurations - Presentation (18/12/24)
  • Hardware Configurations - Recording (09/04/25)
  • Hardware Configurations - Presentation (09/04/25)
  • Hardware Configurations - Kahoot
  • Hardware Configurations - Padlet
  • Component Parts and Peripherals - Recording (15/01/25))
  • Component Parts and Peripherals - Presentation (15/01/25))
  • Component Parts and Peripherals - Recording (16/04/25)
  • Component Parts and Peripherals - Presentation (16/04/25)
  • Component Parts and Peripherals - Kahoot
  • Applications and Software
  • Applications Web Apps and APIs - Recording (08/01/25)
  • Applications Web Apps and APIs - Presentation (08/01/25)
  • Applications Web Apps and APIs - Recording (24/04/25)
  • Applications Web Apps and APIs - Presentation (24/04/25)
  • Applications Web Apps and APIs - Padlet
  • Applications Web Apps and APIs - Kahoot
  • Mobile Devices
  • Mobile Devices - Recording (22/01/25)
  • Mobile Devices - Presentation (22/01/25)
  • Mobile Devices - Padlet
  • Mobile Devices - Kahoot
  • Mobile Devices - Recording (02/05/25)
  • Mobile Devices - Presentation (02/05/25)
  • Asset Management - Recording (02/05/25)
  • Asset Management - Presentation (02/05/25)
  • Asset Management - Recording (29/01/25)
  • Asset Management - Presentation (29/01/25)
  • Asset Management - Padlet
  • Asset Management - Kahoot
  • Storage Solutions
  • Storage Devices and Technologies - Recording (06/02/25)
  • Storage Devices and Technologies - Presentation (06/02/25)
  • Storage Devices and Technologies - Recording (14/05/25)
  • Storage Devices and Technologies - Presentation (14/05/25)
  • Storage Devices and Technologies - Padlet
  • Storage Devices and Technologies - Kahoot
  • RAID - Recording (21/05/25)
  • RAID - Presentation (21/05/25)
  • RAID - Kahoot
  • Data Backups - Recording (19/02/25)
  • Data Backups - Presentation (19/02/25)
  • Data Backups (Incremental) - Padlet
  • Data Backups (Differential) - Padlet
  • Data Backups - Kahoot
  • DATABASE FUNDAMENTALS
  • Database Fundamentals - Recording (26/02/25)
  • Database Fundamentals - Presentation (26/02/25)
  • Database Fundamentals - Recording (04/06/25)
  • Database Fundamentals - Presentation (04/06/25)
  • Database Fundamentals - Padlet
  • Database Fundamentals - Kahoot
  • Maintenance Strategies
  • Types of Maintenance - Recording (05/03/25)
  • Types of Maintenance - Presentation (05/03/25)
  • Types of Maintenance - Recording (11/06/25)
  • Types of Maintenance - Presentation (11/06/25)
  • Types of Maintenance - Kahoot
  • Maintenance Tools - Recording (12/03/25)
  • Maintenance Tools - Recording (18/06/25)
  • Maintenance Tools - Presentation (12/03/25)
  • Maintenance Tools - Kahoot
  • Troubleshooting and Fault Finding
  • Troubleshooting and Fault Finding - Recording (26/03/25)
  • Troubleshooting and Fault Finding - Presentation (26/03/25)
  • Troubleshooting and Fault Finding - Kahoot
  • Information Security
  • Security Concepts - Recording (03/04/25)
  • Security Concepts - Presentation (03/04/25)
  • Information Security Controls (Part 1) - Recording (09/04/25)
  • Information Security Controls (Part 1) - Presentation (09/04/25)
  • Information Security Controls (Part 1) - Kahoot
  • Information Security Controls (Part 2) - Recording (16/04/25)
  • Information Security Controls (Part 2) - Presentation (16/04/25)
  • Information Security Controls (Part 2) - Kahoot
  • Managing Risk - Recording (24/04/25)
  • Managing Risk - Presentation (24/04/25)
  • Managing Risk - Kahoot
  • Legislation and Ethics
  • Legislation and Ethics - Recording (30/04/25)
  • Legislation and Ethics - Presentation (30/04/25)
  • Legislation and Ethics - Kahoot
  • Health and Safety for IT Professionals
  • Health and Safety for IT Professionals - Recording (08/05/25)
  • Health and Safety for IT Professionals - Presentation (08/05/25)
  • Health and Safety for IT Professionals - Kahoot
  • Business Continuity and Disaster Recovery
  • Business Continuity and Disaster Recovery - Recording (14/05/25)
  • Business Continuity and Disaster Recovery - Presentation (14/05/25)
  • Business Continuity and Disaster Recovery - Kahoot
  • Testing
  • Testing Methods - Recording (21/05/25)
  • Testing Methods - Presentation (21/05/25)
  • Testing Methods - Kahoot
  • Testing Tools - Recording (28/05/25)
  • Testing Tools - Presentation (28/05/25)
  • Testing Tools - Kahoot
  • IT Project Methodology
  • IT Project Methodology - Recording (04/06/25)
  • IT Project Methodology - Presentation (04/06/25)
  • IT Project Tools - Recording (11/06/25)
  • IT Project Tools - Presentation (11/06/25)
  • IT Project Tools - Kahoot
  • Careers Education Information Advice and Guidance
  • Careers in Information Technology - Recording (20/03/25)
  • Careers in Information Technology - Presentation (20/03/25)
  • Careers in Information Technology - Kahoot
  • Train The Trainer Brief (CPD) - Presentation (11/06/25)
  • Continuous Professional Development (CPD) - Recording (18/06/25)
  • Continuous Professional Development (CPD) - Presentation
Completion rules
  • All units must be completed